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    An attempt to realize digital transformation in local governments by utilizing the IT skills of information science students

    Edmund Soji Otabe
    Daigo Inatomi
    Satoru Nakamura

    Division of Business Improvement and Digital Transformation of Iizuka City Hall in Fukuoka Prefecture and students from Faculty of Computer Science and Systems Engineering at Kyushu Institute of Technology collaborated to attempt to use IT to improve various aspects of Iizuka City Hall's operations. First, Division of the Business Improvement and Digital Transformation solicited themes from divisions in Iizuka City Hall, selected around 10 from these and assigned university students to the themes to be solved. The information science students had a range of skill levels. They solved the problems in a variety of ways, including using automated processing, using cloud services, and developing software for tablet devices. While some of these methods have actually been used, there are also cases where they are not. This is thought to be because the system was created without sufficient consideration of how it would be used in the real case.

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